It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.
I love the internet and large groups of unknown lesbians give me anxiety-driven bitch face, so dating via the App store sounds like a fabulous idea to me. Online dating is nothing new, and while some straight people might hesitate to post their personals on the internet for fear of stigma, almost every lesbian I know has at some point gone online to find lurve or at least sex.
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.
We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.
Privacy: The information you provide will be used by International Limited and/or Dating Limited, Meetic’s group companies (by which we mean Meetic, any parent company of Meetic, and any subsidiaries of Meetic or its parent company), and their service providers located within and outside of the European Union (described herein as, the “Meetic Group”) in order to provide you with access to the Meetic Services.
Unfortunately, form comes at the the price of function.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
The ODA monitors enquiry and complaint levels and the issues complained about.
For any complaints and enquiries you may contact us here.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at